Internet Banking Facility For POSB Account Holders in India Post


Department of Posts has introduced Internet Banking facility on 14.12.2018 for Post Office Savings Bank customers for CBS migrated Post Offices.

>>>> Eligibility Criteria :

~ Either Single aur Joint account holder can be avail This facility.

~ Customer should have Post Office Savings Account in CBS Post Office or RICT-CBS
Branch Post Office.

Note :: 
Internet Banking Limitations ~ Joint "A" Account, Minor, person of unsound mind and Illiterate are not allowed for availing Internet Banking.

>>>> Requirements for Net Banking Facility

1. Valid E-mail ID
2. Valid Mobile number
3. Valid PAN Card
4. CIF ID should be updated with correct First name, Last name, DOB, Father’s Name,Gender, valid Identity and address proof,Correct present address , Mobile number, PAN
Number and Mother’s Maiden Name
5. Any Special character not used in any filled area.

>>>> Internet Banking Facility can be avail by existing customers or new account holders. This facility can be avail by existing customers to fill SB-ATM1 form. New SB account holders can be tick on Account opening form.

SB ATM1 form 👇👇👇👇

This application compulsory for both new and existing customers.

Once the form along with required documents is submitted. Post officials initiate your internet Banking in Finacle. 

Counter PA will modify CIF in CMRC menu ::

Enable internet Banking :: Yes

The same will verify in Supervisor or Other User.

Customer should be informed that he/she will get an SMS alert to the registered mobile number after 24 hours with a link for Internet Banking login after processing the request. Customer should go to the ink and activate his/her Internet Banking. Customer should be informed that CIF ID will be the User ID and set the Login and Transaction password during first time login using the provided link.





Kindly note that Customer ID ( USER ID) is the 9 digit CIF ID printed on the first page of your Passbook.

Open the DOP Internet banking page using the URL mentioned in the SMS and use the hyperlink “New User Activation” in the home page. Fill the necessary details and configure your Internet Banking login (Sign on) password and transaction password. Now login and configure security questions and answers along with Passphrase. These two steps are mandatory for successful activation of your internet banking user ID.

Customers should go on new user activation. A few formalities done by this website and now easily accessible India Post Internet banking.

>>>> Features of DOP Internet banking :: - 

>>>> General ::- 

-Dashboard
- My Profile
- New User Activation by OTP
- Forgot Password
- Download Forms

Information Links to—
 Terms and Conditions
 Contact us
 Security tips
 About Phishing hyperlink
 Report Phishing hyperlink
 FAQ
 Password Management
 Complaints

-View Incomplete Transactions
-View All Transactions
-View Scheduled Transactions

General Services-
 Manage Mails
 Manage Inquiries
 Detailed activity inquiry
 Transaction limit inquiry

-View Lien on account if any
-View nominee details of the account(s)

Manage Payee-
 Add Payee within DOP
 View Payee within DOP

-TDS Inquiry

-Tracking of Reference ID generated by EB available to EB Admin User.

-Transaction remarks entered by customer displayed in Transaction Particulars.

-If services for are EB disabled at CIF, it will be completely disabled for internet banking access.

-Customer will be allowed to change Login ID only once.

-Income Tax vanilla hyperlink.

>>>>>>> Savings <<<<<<<

-Account Balance & Details

-Transaction History

-Mini Statement

-View Monthly Average

-View Quarterly Average

-View Nominee details

-Inquire on lien

-Fund Transfer between Own Post Office savings Account

-Fund Transfer between own and third Party Post Office Savings Account.

-Fund Transfer to other bank accounts through NEFT & RTGS

>>>> IFSC of DoP for NEFT and RTGS ::

​All India single IFSC for Department of Posts is - IPOS0000DOP

NEFT is free and RTGS transactions are chargeable as under ::- 

For transactions up to ₹ 5 lakhs :: ₹ 24.50 + Applicable GST

For transactions above ₹ 5 lakhs and not exceeding the maximum limit :: ₹ 49.50 + Applicable GST

-Fund Transfer from Savings to own/linked RD Account

-Fund Transfer from Savings to own/Linked RD half withdrawal account

-Fund Transfer from Savings to own/linked PPF Account

-Fund Transfer from Savings to Own/Linked Loan against PPF Account

-Fund Transfer from Savings to linked SSA Accounts

-View Stop/Issued cheques

-Checking of status of used/unused POSB Cheques from the date of last cheque book issued

>>>>>>>> RD <<<<<<<

-Account Balance & Details of RD and RD half withdrawal accounts

-Transaction History

-Mini Statement

-Deposit in RD Account from Own Post Office savings Account

-Closure /PMC of RD Account and credit into own Post Office Savings Account

-Deposit in RD half withdrawal Account from own Savings Account

-Opening of new RD Account by debiting own Post Office Savings Account

-While opening new RD Account, balance in debit account to be shown.

>>>>>>> TD <<<<<<<<

-Account Balance & Details,

-Transaction History

-Closure/PMC of TD Account and credit into own Post Office Savings Account

-Opening of new TD Account by debiting own Post Office Savings Account

-While opening new TD Account, balance in debit account to be shown.

>>>>>>> MIS <<<<<<<<

-Account Balance & Details

-View principal and interest credit details

-View nominee details

>>>>>>> SCSS <<<<<<<<

-Account Balance & Details

-View principal and interest credit details

-View nominee details

>>>>>>> NSC & KVP <<<<<<<

-Account Balance & Details

-Transaction History

-Opening of new NSC & KVP Account by debiting own Post Office Savings Account

-Closure of NSC &  KVP (Opened on or after 01 Jul 2016)

>>>>>>> PPF <<<<<<<

-Account Balance & Details of PPF and PPF Loan Account

-Transaction History of PPF and PPF Loan Account

- Mini Statement of PPF and PPF Loan Account

-Deposit in Active PPF Account

-Repayment in PPF Loan Account

-Withdrawal from PPF Account.

-For repayment in PPF Loan Account, outstanding Loan balance will be displayed.

-For withdrawal from PPF Account, eligible amount of withdrawal will be displayed.

-Opening of new PPF Account by debiting own Post Office Savings Account

- However, PPF withdrawal is allowed only once in financial year (including online & offline) and at present, maximum of Rs. 2 lakhs or eligible amount which ever is lower can be withdrawn through online. For higher amount withdrawal, please visit your home branch post office

>>>>>>>> SSA <<<<<<<<<

-SSA Deposit

-SSA Account Balance

>>>>>>>>>>PLI and RPLI renewal premium can be paid using General Services > Service Requests > New Requests > Pay PLI Renewal Premium✓✓✓✓

>>>>>>>>> rd, td, ppf, kvp & nsc accounts can be closed as per the existing posb norms post maturity. however, rd and td accounts can be pre-closed as per the existing posb norms. the closure proceeds will be credited to the sb account. (closure of kvp/nsc accounts can be done which are opened on or after 01-july-2016)


>>>>>>>> If customer desires passbook, the customer should approach the home branch, where the account stands and identify himself, provide the account number(s) opened online, to get the passbook(s).


For any complaint regarding Internet banking, customer has to either dial toll free number 1800-425-2440 or send an e-mail to dopebanking@indiapost.gov.in . If customer
complains at any CBS Post Office, his/her complaint may be accepted and forwarded to this e-mail ID.



Dak Seva
Jan Seva

India Post
Sabka Dost

Thanks...
DOP Adda 
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