Ruling regarding Lunch Hours & break at counters in Post office

Lunch Break at Counters ::-

Lunch break for Post offices of single handed fixed midday :- with more than one clerk, No split duty, between 12.00 to 02.00 pm which should be shown in MoDoW seperately for each counter clerk. HO should see that counter clerk get the lunch releif.
Source:: DG (P&T) No. 3-5/78-CI dated 16.08.1978


Lunch Hours ::-

The lunch hour for staff working at post office counter has been under discussion for some time. Certain streamlined standards need to be adopted which would give the facility of lunch break to staff without causing inconvenience to members of the public who want to avail postal facilities at that time. The lunch hour should be staggered so that business can be transacted at other counters.

The following guidelines are, therefore, issued:-

1. Prescribed lunch break of 30 minutes allowed at every counter the head of the office prescribed the time for each counter.
2. In case of offices doing work on multi-purpose counter machine (MPCMs), the business of closed counter would be handled by the other upon counters.
3. Saving bank work, wheather done on computers or manually, will be suspended during lunch break.
4. At Manual counters the work of closed Counter be handled at other  counter(s).
5. Closed counter should display a sign 'Closed for lunch' specify the time.

Source :: DG(P) No. 17(3)-2/93-CT dated 27.03.1996

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