The settlement of death claims in Savings Bank and Savings Certificates is one among the core functions in Savings Bank section of the Department. Since the year 2010 many changes have taken place in the rulings on the subject to facilitate the settlement of claims more flexibly. The purpose of preparing this study material is to impart an effective training to the staff of our Division in the light of various SB Orders and instructions on the subject which are already appended in POSB CBS Manual. But, this training material is not exhaustive. The rulings contained in CBS Manual and all other SB orders is used from time to time on the subject needs to be referred by the Claim Sanctioning Authorities. This material is only for training purpose in Work Place Training Centre, Mangaluru and not a reference book for any purpose. However, we will be grateful to you if our effort in compiling this is useful to you to some extent. The suggestions to improve this Book [Training Material] are always welcome.
Special Thanx to SSPO's, Mangaluru Division, Mangaluru-575002
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