Government has introduced online system of pension processing and sanctioning of pensionary benefits to Central Government employees and relevant personal information is captured in the system.
Central Government Pensioners are allowed to change their name/surname in the Services Book in accordance with the instructions applicable to Government servant for change of these details in service book records during service.
Family Pension is given to family of deceased Government servant in accordance with the provisions of CCS (Pension) Rules. However a pensioner can update his family details after retirement.
Government has an online pension grievance redressal mechanism namely “CPENGRAM” and the Nodal Officers have been appointed in each Ministry/Department for handling of grievances of Pensioners.
Government has taken following steps for the welfare of Central Government Pensioners:-
- Simplification of rules and procedures for pensioners and family pensioners
- Implementation of online pension processing and sanctioning system namely “Bhavishya”
- Implementation of online Pension grievance redressal mechanism namely “CPENGRAM”
- Implementation of a Digital system for submission of life certificate “Jeevan Pramaan”
- Conducting of Pensioners Awareness Programmes and Pre-Retirement Counselling Workshops
This information was given by Minister of State in the Ministry of Personnel, Public Grievances and Pensions and Minister of State in the Prime Minister’s Office, Dr. Jitendra Singh in a written reply in Lok Sabha today.
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