Disbursement of Pension/Family Pension by banks on the last working day of the month: CPAO O.M. dated 20.09.2024 to monitor the delay
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
CENTRAL PENSION ACCOUNTING OFFICE
TRIKOOT-II, BHIKAJI CAMA PLACE,
NEW DELHI-110066
No.CPAO/Banking Coord/Pension Disbursement/2024-25/145-208
Dated: 20th September, 2024
Office Memorandum
Subject: Disbursement of Pension/Family Pension-reg.
Attention is invited to the provisions contained in Para No. 11.1.(vi) of ‘Scheme for Payment of Pensions to Central Government Civil Pensioners by Authorized Banks’ (Fifth Edition, July 2021) according to which CPPCs of Authorized Banks are to credit the monthly pension/family pension in the account of pensioner/family pensioner by the last working day of the month to which they relate except for the month of March for which it should be credited on the first working day of the succeeding month i.e. April.
From time to time, this office has been receiving grievances, from pensioners as well as family pensioners about delay in credit of monthly, pension/family pension into their accounts. Delay in credit of monthly pension/family pension causes avoidable financial hardship and anxiety to the old age pensioners/family pensioners.
The delay in credit of pension/family pension has been viewed very seriously. The CPPCs are hereby instructed to ensure that the monthly pension/family pension is credited in the pensioner’s/family pensioner’s account every month as per prescribed timelines. Any delay, in credit of pension/family pension beyond prescribed timelines, will be viewed very seriously and necessary action, as deemed fit, will be taken.
In order to monitor timely disbursement of pension/family pension, all the CPPCs are instructed to furnish a report regarding credit of monthly pension/family pension electronically invariably by the forenoon of the last working day of the month. The report can be submitted by logging to e-PPO site i.e. https://eppo.nic.in. The steps are explained in the “Annexure’ attached.
This issue with the approval of Chicf Controller (Pensions).
Sd/-
(Vaibhav C Ghalme)
Enclosure: as above. Controller of Accounts
To
l. Head of all CPPCs of Authorized Banks
2. Government Business Department of all Authorized Banks
Copy to:
I. PS to Addl. CGA (A&FR)
2. PS to CC (P)
3. Sr.TD, NIC. CPAO with request to upload this O.M. on CPAO website.
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